覚え書き

LOS, benchmarked versus peer institutions
Volume
Percent of surgical cases
Medicare case mix index
Average patient severity and median age versus regional benchmarks—consistentlyshowing that Jefferson serves an older, sicker patient population than do otherhospitals in the region
Overall mortality rates versus benchmarks? Infection rates versus national and regional benchmarks, including ventilatorassociatedpneumonia in ICU patients, surgical site infections, urinary tractinfections, and bloodstream infections
Unplanned returns to the operating room
Inpatient satisfaction compared to a national peer group
Fall rates compared to a national benchmark
Injury rates from falls, both overall and severe injury rates
Medication errors and adverse drug events compared to expected ranges found in the literature
Utilization of restraints
Nursing hours compared to occupancy rates—nursing hours are also tracked inseparate reports on a per-unit basis, with correlations made to unit-specific LOSand patient satisfaction rates

ED volumes
ED waiting times
Percent of ED cases resulting in admission
Percent of ED cases arriving by ambulance
Patient satisfaction in the ED
Time from ED admission to disposition, either inpatient admission or dischargefrom ED
Waiting times in the ED
Observation case volumes
Observation conversion rate, to admissions
Short-stay volumes
Outpatient satisfaction rates
Patient satisfaction with ambulatory surgery
Mortality within the same admission
Cardiac arrest
Unplanned returns to the operating room
Re-exploration in the cardiovascular unit
Mediastinal drainage of greater than 1,500 cubic centimeters on the day ofoperation

Intra- or post-operative myocardial infarction
Neurological complications
Infections (deep wound, superficial, or blood stream)]
Mechanical ventilation more than 24 hours after surgery
Reintubation
Transfer back to the intensive care unit
Readmission within 30 days of discharge
ED visits within 30 days of discharge