11/18/2006

Metrics patient throughput

Percent of patients that leave the ED without being seen
Hours of ED diversion
Average ED LOS
Average ED LOS for admitted patients
Average ED LOS for discharged patients
Average lab turnaround time (order to result)
Average diagnostic imaging turnaround time by key modality (order to first read)
Average minutes from admission order written to patient placed in an inpatient bed
Patient satisfaction scores
Length of stay for medical-surgical patients, hospital, physician, service, top volume DRGs
Average patient admission and discharge time by nursing unit
Avoidable days
Percentage of patients that are outliers
Inpatient bed utilization by hospital and nursing unit
Average bed turnaround time

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